- Aim: To deliver high-quality communication support for people who are deaf.
- Impact: In the past year, we co-ordinated the delivery
of 19,544 communication
assignments: 17,676 BSL/English interpreting assignments and 1,868
other communication support assignments for people whose first language
is English. This enables people who are deaf to participate in work meetings,
to attend doctor or hospital appointments, and to be able to communicate
on an equal basis in many other vital or every day services. Our aim was
to deliver 21,000 assignments, but the shortfall was partly due to the
ongoing shortage of communication professionals available to deliver the
support needed. We now have 549 registered from across the UK who have
signed up to work with us.
Our Communication Services were awarded the quality standard ISO 9001:2000 by the British Standards Institute (BSI), the world's most established quality framework.To view this BSL video you need to install the Flash Player and ensure Javascript is enabled in your browser
- Aim: To increase the quantity and quality of communication professionals available to people who are deaf or hard of hearing.
- Impact: Our
interpreter development work has resulted in another 14 new interpreters
joining the professional register, enabling more people who are deaf or
hard of hearing to access vital and everyday services. Eleven other interpreters
were supported to rise to higher levels within the register. We ran eight
British Sign Language (BSL) courses, at Levels 3 and 4, with more than
60 students improving their signing skills to the highest levels. All
our students work in some capacity with children or adults who are deaf,
and some of our students are themselves deaf.
See our impact in Scotland.To view this BSL video you need to install the Flash Player and ensure Javascript is enabled in your browser
